Smarter IT.
Seamless Support
From homes to SMEs, we deliver reliable IT services, automation, and technical support that keep your systems secure, connected, and performing at their best.
New Technology
We stay ahead of the curve to provide you with the latest innovations and insights. Rely on us for expert advice and guidance on leveraging technology to drive your business growth
Easy Integration
Streamline your business operations with our automation solutions. From CRM to Accounting, Website, Social Media, Marketing, & Online Shop
Automation
Automation can help businesses become more efficient and reduce costs. Help streamline operations, reduce errors, and improve customer service
About Us
The ultimate blend of Technology and Intelligence
At Nexus IT, we deliver reliable, modern technology solutions for both homes and businesses.
Our services cover everything from day-to-day IT support and device maintenance to advanced automation and integration.
We help businesses streamline operations through workflow automation, secure cloud storage, and managed IT systems, while offering home users dependable support for Wi-Fi setup, computer repairs, and upgrades.
Our team also provides cybersecurity protection, and access control to keep you connected and secure.
Whether you’re looking to optimise your business or simplify your home setup.
Vision
is to assist organizations with the designing and implementation of cost-effective solutions that would allow them to utilize the superior abilities of modern technologies, at costs well below traditional solutions.
Mission
committed to empowering businesses with cutting-edge IT solutions that drive growth, enhance productivity, and streamline operations. Our team of skilled professionals brings extensive knowledge and experience to every project we undertake.
Our Value
Reliable and Innovative Technology Solutions
- Expertise and Experience
- Tailored Solutions
- Cutting-Edge Technologies
- Strong Partnerships
- Excellent Support
Choose Nexus IT as your trusted technology partner and unlock the full potential of your business. Contact us today to discuss your requirements and explore how we can help you achieve your goals.
What We Offer
Reliable and Innovative Technology Solutions
We stay at the forefront of technology trends and partner with leading industry providers. Rest assured that you’ll have access to the latest and most reliable technologies.
Our dedicated support team is available to assist you whenever you need us. We prioritize timely and efficient support to keep your systems running smoothly.
IT Support & Maintenance
Network & Wi-Fi
Cloud & Backup
Cybersecurity
Communication
Smart Home
Automation
Web Development
Hosting
Why Choose Us
Experience the limitless possibilities – with Nexus Business Optimisation
for Reliable and Innovative Technology Solutions
Expertise and Experience
With over a decade of experience, we bring extensive expertise and in-depth knowledge to every project. Count on us to deliver solutions that meet your business requirements.
Tailored Solutions
We understand that every business is unique. That's why we offer customized solutions that are designed to address your specific challenges and drive your success.
Cutting-Edge Technologies
We stay at the forefront of technology trends and partner with leading industry providers. Rest assured that you'll have access to the latest and most reliable technologies.
Strong Partnerships
We believe in building long-lasting partnerships with our clients. We work closely with you, listen to your needs, and provide ongoing support to ensure your satisfaction.
Excellent Support
Our dedicated support team is available to assist you whenever you need us. We prioritize timely and efficient support to keep your systems running smoothly.
Testimonials
What they say about Nexus Business Optimisation
Message us, we will be in touch shortly
We are available 24/7 with priority support via our website form, email and WhatsApp channel. Please note our WhatsApp number is the same as our office number below.
- q@nexus-bo.com
- +44 782 133 272
IT Support & Maintenance Services
Keeping Your Technology Running — Seamlessly and Securely
At Nexus IT, we understand that technology is the backbone of modern business. When your systems run smoothly, so does your business. Our IT Support & Maintenance Services are designed to keep your infrastructure performing at its best — reducing downtime, increasing productivity, and ensuring complete peace of mind.
Our Approach
We don’t just fix problems — we prevent them.
Our team provides proactive monitoring, fast issue resolution, and regular system maintenance to ensure your network, servers, and devices stay healthy and secure around the clock.
What’s Included
1. Proactive Monitoring & Maintenance
We monitor your systems 24/7 to detect and resolve issues before they impact operations. This includes performance tuning, patch management, and routine hardware health checks.
2. Helpdesk & Remote Support
Need quick assistance? Our support team is just a click away. We provide fast and friendly helpdesk support via phone, email, or remote access to get you back up and running in no time.
3. Onsite Technical Support
For issues that require physical attention, our technicians are available for onsite visits — whether it’s installing hardware, setting up networks, or troubleshooting complex systems.
4. Network & Server Management
We handle your entire network environment — routers, switches, firewalls, and servers — ensuring reliable connectivity, security, and performance at all times.
5. Backup & Disaster Recovery
Protect your data and business continuity with automated backup solutions and a solid recovery plan designed to get you back online after any incident.
6. Security & Compliance Management
Cybersecurity is at the core of what we do. From antivirus and endpoint protection to firewalls and compliance audits, we make sure your IT environment stays safe from threats.
7. Software & Hardware Maintenance
We handle updates, licensing, and compatibility checks — ensuring your systems stay current and optimized.
Why Choose Nexus IT
Local Expertise: A team that understands your business environment and provides support tailored to your needs.
Proactive Service: We act before problems occur — not after.
Flexible Plans: Choose from pay-as-you-go, managed service, or fully outsourced IT packages.
Trusted Partners: We work with leading technology providers to deliver reliable, cutting-edge solutions.
Your IT. Our Responsibility.
With Nexus IT as your trusted IT partner, you can focus on growing your business while we handle the technology behind it.
We keep your systems efficient, secure, and always online — because downtime is never an option.
Network & Wi-Fi Solutions
Stay Connected. Stay Secure. Stay Ahead.
In today’s connected world, a reliable and secure network isn’t a luxury — it’s the foundation of your business operations. At Nexus IT, we design, install, and manage high-performance network and Wi-Fi systems that keep your business seamlessly connected, from the boardroom to the breakroom.
Our Expertise
We provide end-to-end solutions that cover everything from structured cabling and router configuration to enterprise-grade Wi-Fi deployment and network security. Whether you’re a small business or a multi-site enterprise, our team ensures your connectivity is fast, stable, and future-ready.
Our Services
1. Network Design & Installation
We plan and implement networks tailored to your business size and layout. From LAN and WAN setups to VPN and cloud connectivity, our designs ensure reliability and scalability from day one.
2. Business Wi-Fi Deployment
Enjoy seamless wireless coverage with our enterprise-grade Wi-Fi solutions. We assess your environment, eliminate dead zones, and deliver high-speed, secure wireless access across your premises.
3. Network Security & Firewall Protection
Protect your data and users from online threats. We install and configure firewalls, intrusion detection systems, and endpoint protection to safeguard your network from cyber risks.
4. Network Monitoring & Maintenance
We keep a constant eye on your network performance — detecting bottlenecks, preventing downtime, and ensuring uninterrupted connectivity through proactive maintenance and real-time alerts.
5. Structured Cabling & Hardware Setup
We handle all physical network infrastructure — cabling, switches, routers, and access points — with clean, professional installations that support optimal speed and efficiency.
6. Wi-Fi Heat Mapping & Optimization
Our engineers perform site surveys using advanced heat-mapping tools to analyze signal coverage and interference. We fine-tune your Wi-Fi for maximum performance and reliability.
7. Guest & VLAN Configuration
Separate staff and guest access, control bandwidth allocation, and ensure secure connectivity with properly segmented and managed network access layers.
Why Businesses Choose Nexus IT
Seamless Connectivity: We eliminate dead zones and ensure consistent performance across all areas.
Security First: Every network we design is built with strong encryption and multi-layer security protocols.
Scalable Solutions: As your business grows, your network grows with it — without the need for costly overhauls.
Certified Experts: Our technicians are skilled in managing leading brands such as Ubiquiti, MikroTik, Cisco, TP-Link, and more.
Powering Productivity Through Connection
With Nexus IT, you get more than just Wi-Fi — you get a strategic connectivity partner.
We ensure that every device, every team member, and every customer stays connected effortlessly and securely.
Fast. Reliable. Secure.
That’s the Nexus IT network difference.
Cloud & Backup Solutions
Your Data. Always Safe. Always Accessible.
In today’s digital world, your data is your most valuable asset — and protecting it is essential to business continuity. At Nexus IT, we provide reliable Cloud & Backup Solutions designed to keep your information secure, recoverable, and available anytime, anywhere.
The Power of the Cloud
We help businesses move beyond traditional on-site storage to scalable, secure cloud environments that grow with their needs. Whether you’re looking to migrate, store, or protect your data, Nexus IT ensures smooth integration and zero data loss.
Our Services
1. Cloud Storage & Hosting
Store your business data and applications securely in the cloud. Access files, collaborate in real-time, and manage resources from anywhere — all with enterprise-level encryption and uptime reliability.
2. Cloud Migration & Management
Our experts handle every stage of your migration — from planning and data transfer to post-deployment optimization. We ensure minimal downtime and full data integrity throughout the process.
3. Automated Backup Solutions
We implement smart backup systems that automatically protect your files, emails, and databases. Backups are performed regularly to both local and cloud destinations for maximum redundancy.
4. Disaster Recovery & Business Continuity
Unexpected outages or cyberattacks shouldn’t stop your business. Our recovery plans ensure rapid restoration of data and systems, minimizing downtime and loss.
5. Hybrid Cloud Solutions
Get the best of both worlds — combine on-premise systems with cloud-based storage for flexible and secure data management.
6. Microsoft 365 & Google Workspace Integration
Enhance productivity with seamless cloud integration for file storage, collaboration, and communication — fully managed and supported by Nexus IT.
Why Choose Nexus IT
Data Security First: End-to-end encryption, secure servers, and strict compliance standards protect your data at every stage.
Scalable Solutions: Pay only for what you use — and expand effortlessly as your business grows.
Fast Recovery: In the event of a system failure, your data and operations can be restored within minutes.
Local Support, Global Standards: Our South African team provides hands-on, responsive support with globally trusted cloud infrastructure partners.
Your Business Never Has to Hit Pause
With Nexus IT’s Cloud & Backup Solutions, you gain peace of mind knowing your data is always safe, accessible, and recoverable.
Whether you’re working remotely, scaling up, or preparing for the unexpected — we make sure your business is always ready.
Secure. Reliable. Always On.
That’s the Nexus IT promise.
Cybersecurity Solutions
Protect What Matters Most — Your Business, Your Data, Your Reputation
Cyber threats are evolving faster than ever, and no business is too small to be a target. At Nexus IT, we take a proactive and intelligent approach to cybersecurity — safeguarding your systems, data, and people against attacks before they strike.
Our mission is simple: to make your business cyber-resilient.
Our Security Philosophy
We don’t believe in quick fixes or one-size-fits-all solutions. Every business faces unique risks — from ransomware and phishing to insider threats.
That’s why our cybersecurity services combine real-time monitoring, strategic defense, and human awareness to create a secure environment that protects your entire digital ecosystem.
Our Cybersecurity Services
1. Threat Detection & Monitoring
We continuously monitor your network and endpoints for suspicious activity, responding in real time to neutralize threats before they cause harm.
2. Firewall & Network Protection
Our experts deploy and manage advanced firewalls, intrusion prevention systems, and security gateways to safeguard your business perimeter.
3. Endpoint Security Management
Protect every device connected to your network — from workstations and laptops to mobile phones and IoT devices — with centralized, AI-driven endpoint protection.
4. Email & Phishing Protection
Stop phishing scams and malware at the source. We implement robust email filtering, sandboxing, and encryption to prevent breaches through your inbox.
5. Data Encryption & Access Control
Keep sensitive information safe with strong encryption, role-based access, and multifactor authentication (MFA) across all your systems.
6. Vulnerability Assessments & Penetration Testing
Our specialists identify weaknesses in your systems through controlled testing, ensuring that potential exploits are fixed before hackers find them.
7. Backup & Incident Response
When the unexpected happens, our rapid response protocols and secure backups ensure your business recovers quickly with minimal disruption.
8. Security Awareness Training
Human error remains the weakest link in cybersecurity. We train your team to recognize scams, follow best practices, and stay alert against social engineering.
Why Businesses Trust Nexus IT
Proactive Defense: We stop attacks before they become incidents.
End-to-End Protection: From your cloud infrastructure to your office desktops, every layer is secured.
Compliance Ready: We help you meet industry and data protection standards like POPIA and GDPR.
Local Expertise: Our South African team delivers global-grade cybersecurity with local understanding and support.
Defend. Detect. Respond. Evolve.
With Nexus IT, your business gains a cybersecurity partner — not just a service provider.
We continuously adapt to new threats, strengthen your defenses, and protect your most valuable asset: trust.
Because in today’s world, security isn’t optional — it’s essential.
Communication Solutions
Connect Smarter. Work Faster. Communicate Better.
Great communication is the lifeblood of every successful business. At Nexus IT, we deliver smart, unified communication systems that keep your teams connected — across offices, branches, and remote locations — all while improving collaboration and productivity.
We simplify the way you connect, so your business can focus on what matters most: growth.
Our Approach
Communication shouldn’t be complicated. Our solutions are built on clarity, reliability, and scalability — ensuring your business stays connected whether you’re at your desk, in the field, or halfway across the world.
We combine advanced network technology with user-friendly tools to create a communication environment that just works — securely and efficiently.
Our Services
1. Unified Communication Platforms
Bring together calls, messaging, meetings, and file sharing into one easy-to-use system. We integrate platforms that streamline workflows and keep your entire team in sync.
2. Business Communication Systems
We design and deploy communication setups tailored to your company’s size and structure — from small office systems to enterprise-grade multi-branch connectivity.
3. Collaboration Tools & Integration
Empower your teams with real-time collaboration tools such as shared workspaces, internal chat, and conferencing features. We ensure everything integrates smoothly with your existing software ecosystem.
4. Cloud-Based Communication Infrastructure
Move your communication systems to the cloud for improved flexibility, reduced costs, and secure access from anywhere — without the complexity of traditional systems.
5. Secure Network Connectivity
A reliable connection underpins effective communication. We optimize your network for crystal-clear, uninterrupted connections and seamless data flow between locations.
6. Maintenance & Support
Our expert technicians provide continuous monitoring, updates, and troubleshooting — ensuring your communication systems always perform at their peak.
Why Choose Nexus IT
Seamless Integration: We connect your communication tools into one cohesive ecosystem.
Scalable Solutions: Designed to grow with your business needs and workforce size.
Crystal-Clear Reliability: Built on high-performance infrastructure for consistent uptime and performance.
Secure Connectivity: Every system is protected with modern encryption and security standards.
End-to-End Support: From setup to daily maintenance, we’re with you every step of the way.
Connecting People. Empowering Business.
At Nexus IT, communication is more than technology — it’s about connecting people and ideas.
We help businesses build a connected culture where collaboration thrives, decisions happen faster, and opportunities flow freely.
Nexus IT — powering smarter communication for a connected world.
Smart Home Solutions
Your Home, Smarter and Safer
Imagine a home that adapts to you — where lighting, climate, security, and entertainment work seamlessly together at the touch of a button or automatically based on your lifestyle. At Nexus IT, we bring the future of living to your doorstep with intelligent home automation solutions designed for comfort, convenience, and peace of mind.
Our Smart Home Philosophy
A smart home isn’t just about gadgets — it’s about simplifying your life. We combine the latest technology with thoughtful design to create homes that are efficient, secure, and enjoyable, while keeping control simple and intuitive.
Our Services
1. Home Automation & Control
Manage lighting, climate, security systems, and entertainment from one central platform — accessible from your smartphone, tablet, or control panel.
2. Smart Lighting & Energy Management
Automate your lighting and energy usage for convenience and efficiency. Set schedules, adjust brightness, and save on electricity while enhancing comfort and ambiance.
3. Security & Surveillance Systems
Protect your home with integrated security cameras, motion sensors, and smart locks. Receive real-time alerts and monitor your home remotely for complete peace of mind.
4. Climate Control & Comfort
Automate heating, cooling, and ventilation for optimal comfort. Smart thermostats learn your habits and adjust settings automatically to maintain the perfect environment.
5. Entertainment & Audio Systems
Create immersive experiences with smart TVs, speakers, and multi-room audio systems — all controllable from a single interface.
6. Voice & App Integration
Control your home with intuitive apps or voice commands, integrating multiple systems into a seamless, user-friendly experience.
7. Installation, Maintenance & Support
Our certified technicians ensure your smart home systems are installed correctly, maintained regularly, and supported whenever you need help.
Why Choose Nexus IT
Customized Solutions: Every home is unique; we design systems tailored to your lifestyle and preferences.
Reliable Technology: We use trusted, high-quality devices and platforms to ensure long-term performance.
Security-Focused: All systems are designed with safety and privacy in mind.
Hands-On Support: From installation to troubleshooting, our team is always ready to assist.
Future-Proofed: Scalable systems that can grow and evolve with new technology trends.
Transform the Way You Live
With Nexus IT’s Smart Home Solutions, your home becomes more than a place — it becomes an experience. Enjoy comfort, security, and convenience like never before, all while adding value and sophistication to your lifestyle.
Smart. Secure. Effortless.
That’s the Nexus IT way of living.
Automation Solutions
Work Smarter. Not Harder.
At Nexus IT, we believe that the future of business lies in intelligent automation. Our automation solutions are designed to simplify complex processes, reduce human error, and free up your team to focus on what really matters — growing your business.
Our Automation Philosophy
Automation isn’t just about machines or software — it’s about optimizing workflows, enhancing efficiency, and enabling smarter decision-making. We analyze your operations to implement solutions that integrate seamlessly into your existing systems while maximizing productivity.
Our Services
1. Business Process Automation
Streamline repetitive tasks such as data entry, reporting, and approval workflows. Automating these processes reduces errors, saves time, and accelerates operations.
2. IT & Network Automation
Automatically monitor and manage servers, networks, and devices to maintain peak performance and prevent downtime without manual intervention.
3. Workflow Integration
Connect multiple software platforms and tools so they work together smoothly. Automate notifications, approvals, and data transfers across systems to improve efficiency.
4. Smart Device & IoT Automation
Integrate sensors, smart devices, and machinery to automate environmental controls, production lines, or operational tasks, delivering consistent results and energy efficiency.
5. Cloud Automation
Manage cloud resources automatically, including provisioning, scaling, and backups, ensuring optimal performance while reducing operational overhead.
6. Monitoring & Alerts
Set up automated alerts and dashboards to track critical metrics in real time. Immediate notifications allow you to respond quickly to issues before they escalate.
7. Custom Automation Solutions
Every business is unique. Our team develops tailored automation strategies and solutions to meet your specific operational goals.
Why Choose Nexus IT
Efficiency & Productivity: Reduce manual work and accelerate business processes.
Error Reduction: Automation minimizes human error, ensuring consistent results.
Cost Savings: Streamlined operations save time, resources, and operational costs.
Scalable Solutions: Automation grows with your business, adapting to new challenges.
Expert Implementation: Our certified technicians and developers ensure smooth integration and ongoing support.
Transform Your Business with Automation
With Nexus IT, automation isn’t just a tool — it’s a strategic advantage. We help businesses reduce complexity, increase efficiency, and focus on growth by taking repetitive, time-consuming tasks off your team’s plate.
Fast. Efficient. Intelligent.
That’s the Nexus IT approach to automation.
Web Development Services
Build Your Online Presence with Impact
Your website is more than just a digital storefront — it’s the heart of your online identity. At Nexus IT, we design and develop modern, responsive, and high-performing websites that help businesses stand out, engage customers, and drive results.
Our Approach
We blend creativity, technology, and strategy to deliver websites that are visually stunning, user-friendly, and optimized for performance. Whether you need a simple corporate site, an e-commerce platform, or a custom web application, we turn your vision into reality.
Our Web Development Services
1. Custom Website Development
We build websites tailored to your brand and business goals — with unique designs, intuitive navigation, and functionality that aligns with your audience’s needs.
2. Responsive & Mobile-Optimized Design
Your website will look and perform perfectly on all devices, ensuring a seamless experience for visitors on desktops, tablets, and smartphones.
3. E-Commerce Solutions
Sell online with secure, scalable, and easy-to-manage e-commerce platforms. We integrate payment gateways, inventory systems, and user-friendly shopping experiences.
4. Content Management Systems (CMS)
Take control of your website with easy-to-use CMS platforms. Update content, manage pages, and add features without needing technical expertise.
5. Web Application Development
From booking systems to client portals, we develop custom web applications that enhance productivity, automate processes, and improve customer engagement.
6. Website Maintenance & Support
Our team ensures your website is always up-to-date, secure, and performing at its best with regular maintenance, backups, and support.
7. SEO & Performance Optimization
We optimize your website for search engines and speed, helping your business attract more visitors and convert them into customers.
Why Choose Nexus IT
Professional Design: We craft websites that are visually appealing and aligned with your brand.
User Experience Focused: Easy navigation and engaging layouts for maximum impact.
Secure & Reliable: Modern security protocols to protect your website and visitors.
Scalable Solutions: Websites designed to grow with your business and evolving needs.
Hands-On Support: Ongoing assistance and advice whenever you need it.
Bring Your Vision to Life
With Nexus IT, your website is more than a page — it’s a powerful tool to connect with customers, build trust, and grow your business.
Beautiful. Functional. Effective.
That’s the Nexus IT standard for web development.
Web Hosting Services
Reliable Hosting for Your Online Success
A fast, secure, and reliable website starts with robust hosting. At Nexus IT, we provide hosting solutions that keep your website online, performing optimally, and ready to grow with your business. Whether you’re running a simple brochure site or a high-traffic platform, our hosting services are designed to meet your needs.
Our Hosting Solutions
1. Shared Hosting
Affordable and easy-to-manage hosting ideal for small businesses or startups. Enjoy reliable performance with essential features and support.
2. Business & VPS Hosting
For growing businesses that need dedicated resources and higher performance. VPS hosting gives you control, flexibility, and scalability for demanding websites or applications.
3. Cloud Hosting
Experience the power of cloud hosting with high availability, automatic scaling, and enhanced reliability. Perfect for businesses expecting rapid growth or fluctuating traffic.
4. Managed Hosting
Let our team handle all technical aspects — from server maintenance and security to backups and updates — so you can focus on your business, not your server.
5. Domain & DNS Management
Simplify your online presence with domain registration, DNS configuration, and SSL certificates for secure, trustworthy websites.
6. Security & Backups
Protect your website with SSL encryption, firewalls, and regular backups to ensure your data is safe and recoverable in any situation.
7. Performance Optimization
Fast-loading websites improve user experience and search engine rankings. We optimize servers and resources to keep your site running smoothly.
Why Choose Nexus IT Hosting
Reliable Uptime: Your website stays online and accessible 24/7.
Secure & Protected: Advanced security protocols keep your site and data safe.
Scalable Solutions: Easily upgrade resources as your business grows.
Expert Support: Our team provides friendly, technical assistance whenever you need it.
Performance-Focused: Optimized for speed, reliability, and smooth user experiences.
Host with Confidence
With Nexus IT Hosting, you get more than just a server — you get a dependable foundation for your online presence. Whether launching a new website or supporting a growing business, we ensure your site is fast, secure, and always ready for your audience.
Stable. Secure. Scalable.
That’s the Nexus IT hosting promise.
Terms and Conditions
Introduction
Welcome to Chellu Solutions! These Terms and Conditions govern your use of our website, www.chellu.tech, as well as any services provided by Chellu Solutions. By accessing or using our website or engaging in any services offered by Chellu Solutions, you agree to be bound by these Terms and Conditions. These terms apply to all interactions with Chellu Solutions, including but not limited to website usage, service agreements, and any business transactions. If you do not agree with any part of these terms, please refrain from using our website and services.
User Accounts
2.1 Registration:
In order to access certain services on our website, such as making purchases, enrolling in courses, or accessing our client zone, you must create a user account. You agree to provide accurate and up-to-date information during the registration process and to keep your account details secure.
2.2 Account Responsibility:
You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account. We reserve the right to suspend or terminate your account if we suspect any unauthorized use or violation of these Terms and Conditions.
Data Collection and Usage
3.1 Personal Information:
We collect personal information, including names, email addresses, phone numbers, IP addresses, and other relevant details, for the purpose of providing and improving our services. We may use this information to communicate with you, process your orders, provide support, and personalize your experience on our website.
3.2 Cookies and Tracking:
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and for marketing purposes. By using our website, you consent to the use of cookies in accordance with our Privacy Policy.
Third-Party Services
4.1 Integration:
Our website may integrate with third-party services, such as Google, Microsoft, Plesk, Uniform Domains, Facebook, Chellu CRM, and 3cx. These services may have their own terms and privacy policies, and your use of their services is subject to their respective terms.
Data Security
5.1 Data Protection:
We take reasonable technical and organizational measures to protect the personal information we collect and prevent unauthorized access, loss, or destruction of data. However, please note that no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute data security.
Data Sharing
6.1 Third-Party Disclosure:
We do not share your personal data with unauthorized third-party companies. However, we may disclose your information if required by law or if necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
User Rights
7.1 Access and Modification:
You have the right to access, modify, or delete the personal information we hold about you. You can update your account details or contact us to exercise these rights.
Legal Compliance
8.1 POPIA Compliance:
We comply with the Protection of Personal Information Act (POPIA) as per South African law. We are committed to handling your personal information in accordance with applicable data protection laws and regulations.
Payment Terms
9.1 Payment Obligations:
All payments for services provided by Chellu Solutions must be made in accordance with the agreed-upon invoicing schedule. Failure to make timely payments may result in service suspension as outlined below.
9.2 Failed Payments and Service Suspension:
In the event of a failed payment on any invoice, Chellu Solutions reserves the right to suspend all services associated with your account, including fully paid services. Service suspension may occur if outstanding balances remain unpaid beyond the due date specified on the invoice. Services will only be reinstated once full payment has been received and processed.
9.3 Client Responsibility for Payment Delays:
It is the client’s responsibility to communicate any delays in payment and to make a reasonable arrangement to settle the account in full. Failure to do so may result in service suspension until the outstanding balance is paid.
Service Termination & Cancellation
10.1 Termination by Client:
Clients may request service cancellation by providing written notice. For month-to-month agreements, a one-month calendar notice is required. If on a fixed-term contract, written cancellation notice must be given within one month of the contract’s expiration. Long-term agreements will automatically renew unless cancellation notice is provided in time, in which case the agreement will be extended for the same duration as the previous term.
10.2 Termination by Chellu Solutions:
Chellu Solutions reserves the right to terminate or suspend services due to non-payment, violation of these Terms and Conditions, or any activity deemed harmful to our systems, other users, or third parties.
Price Adjustments
Chellu Solutions will inform clients of any price increases within a reasonable timeframe as communicated by our suppliers. However, some suppliers may implement price increases without prior notice, and we cannot guarantee advance notification in such cases.
Limitation of Liability
Chellu Solutions shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services, including but not limited to data loss, service interruptions, or third-party failures. Our liability shall be limited to the amount paid for the affected service.
Acceptable Use Policy (AUP)
Clients must use our services responsibly and in compliance with applicable laws. Prohibited activities include, but are not limited to, spamming, hacking, and hosting illegal content. Violation of this policy may result in immediate termination of services.
Changes to Services
Chellu Solutions reserves the right to modify, discontinue, or upgrade services at any time. Reasonable efforts will be made to notify clients of significant changes.
Governing Law & Jurisdiction
These Terms and Conditions are governed by South African law. Any disputes shall be resolved in the appropriate courts of South Africa.
Confidentiality Agreement
Clients agree to keep any confidential information received from Chellu Solutions private and not disclose it to unauthorized parties.
Force Majeure
Chellu Solutions is not liable for any failure to perform due to circumstances beyond our control, including natural disasters, cyber-attacks, government actions, or other unforeseeable events.
Updates and Modifications
11.1 Policy Changes:
We reserve the right to modify or update these Terms and Conditions and the Privacy Policy at any time. Any changes will be effective upon posting the revised versions on our website. We encourage you to review these policies periodically to stay informed about any updates.
If you have any questions or concerns about these Terms and Conditions, please contact us at admin@chellu.tech.
Privacy Policy
Please refer to the separate document titled “Privacy Policy” for detailed information on how we collect, use, and protect your personal data.
By using our website, you acknowledge that you have read, understood, and agreed to our Privacy Policy.
If you have any questions or concerns about our Privacy Policy, please contact us at admin@chellu.tech.
Privacy Policy
Last Updated: 28/06/2023
Chellu Solutions (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, www.chellu.tech, or use our services. By accessing or using our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with this policy, please refrain from using our website.
Information We Collect
1.1 Personal Information: We may collect personal information from you when you voluntarily provide it to us. This includes information such as your name, email address, phone number, IP address, and any other relevant details you provide when interacting with our website or services.
1.2 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and for marketing purposes. These technologies may collect information about your device, browsing actions, and patterns. You have the option to disable cookies through your browser settings, although this may limit certain features and functionality of our website.
How We Use Your Information
2.1 Providing Services: We use the personal information we collect to deliver the services you request, such as processing orders, providing customer support, and delivering personalized content.
2.2 Communication: We may use your personal information to communicate with you, including responding to your inquiries, providing updates about our services, and sending marketing communications with your consent.
2.3 Improving Our Services: We may use your information to analyze trends, track website usage, and gather demographic information to improve our services, website functionality, and user experience.
2.4 Legal Compliance: We may use and disclose your personal information as required by law, regulation, or legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.
Data Sharing
3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website and delivering our services. These providers have access to your information only to perform specific tasks on our behalf and are obligated to keep it confidential.
3.2 Compliance with Law: We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order, government inquiry, or regulatory authorities.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity or parties involved as part of the transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or use of your personal information.
Data Security
4.1 Data Protection Measures: We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or destruction. We use industry-standard security protocols, including encryption, firewalls, and secure socket layer (SSL) technology to safeguard your information.
4.2 Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights and Choices
5.1 Access and Correction: You have the right to access, update, or correct your personal information. You can do so by logging into your account or contacting us directly.
5.2 Opt-Out: You have the option to unsubscribe from our marketing communications at any time by following the instructions provided in the communication or contacting us directly.
5.3 Do Not Track: Our website does not respond to “Do Not Track” signals or similar mechanisms.
Third-Party Links
Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those websites or services. We encourage you to review the privacy policies of those third parties before providing any personal information.
Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we may have inadvertently collected personal information from a child, please contact us, and we will take steps to delete the information.
Changes to this Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective upon posting the revised version on our website. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at support@chellu.tech